Rufi's booking information 


Here’s what you need to know! 

  • All prices are provided per person per night (pp/night) and begin at the stated fee in euros (€). They include all taxes and statutory duties – except for the local tourist tax charged by the city of Innsbruck which currently amounts to €2 pp/night. This sum is charged at the hotel.

    Some accommodation may deviate from the sketches, photos and furniture and fittings lists provided.

  • tourism duties/local guest tax
    The city of Innsbruck levies a mandatory tax of €2 pp/night for guests aged 16 years and over.

  • Best-Price-Guarantee
    Our prices begin at the stated amount and may vary according to the season and availability. The best price is always gained by booking directly with the hotel.

  • The booking constitutes a valid contract between the guest and the hotel. The contract is subject to Austrian Law and to the terms and conditions applicable to 

    Austrian hotel contracts. The court of jurisdiction shall be the competent commercial court in the city of Innsbruck.

  • To guarantee a booking we require a valid credit card number and expiry dates.
  • Guaranteed reservations require credit card details. Reservations made without credit card details are not binding. Alternatively, you are welcome to make a 30% 

    down payment onto our account:
    Erste Tiroler Sparkasse | AT58 2050 30333 0240 6198 | SPIHAT22XXX by 14 days prior to arrival. 

    Once a reservation has been officially approved, unless otherwise agreed, it shall be subject to the General Terms & Conditions for Hotels (PDF – AGBH 2006) applicable to the Austrian Hotel Industry.

  • Arrival/departure

    Check-in: From 14.00 

    Check-out: Until 11.00 


  • Hotel bill
    Invoices can be paid with EC debit cards, Mastercard, VISA or in cash.

  • Travel cancellation insurance
    To avoid cancellation fees and hassle we recommend signing a travel cancellation insurance policy before you travel. 

  • As a rule, these conditions only apply to individual bookings. Reservations of 5 rooms or more are subject to the hotel’s cancellation terms for group bookings which are stated separately. In all other cases the group bookings are subject to the terms and conditions for group bookings laid down in the terms and conditions for the Austrian hotel industry.

  • Short stays
    There is a surcharge of €10 pp/day for short stays of 2 nights or fewer.

  • Conditions for cancellations

    The non-refundable discount rates we offer cannot be altered or cancelled. No reimbursement is possible.

  • All other rates are subject to the following terms for cancellation applicable to individual bookings. Unless otherwise agreed, this permits cancellation until 1 

    day (12:00) prior to arrival, after which 90% of the full fee will be charged. 100% of the full fee will be charged for late-shows and no-shows. 

    If a reservation is changed several times, we reserve the right to charge a handling fee of €35.

  • This price list shall cease to be valid on publication of the subsequent price list and is subject to content, printing and typesetting errors.

  • No dogs or pets permitted 
    Guests who do not observe this rule will be subject to a separate cleaning fee of €100 on departure.

  • Non-smoking room
    Guests who do not observe this rule will be subject to a separate cleaning fee of €100 on departure. 

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Rufi's Hotel & Serviced Apartments Innsbruck

Fischnalerstraße 28

6020 Innsbruck

+43(0)512 275730

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