RUFI'S. HOTEL. & SERVICED. APARTMENTS

Privacy

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (DSGVO, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within the scope of our website.

When visiting our website, your IP address, start and end of the session are recorded for the duration of this session. This is technically required and thus represents a legitimate interest iSv Art 6 para 1 lit f DSGVO. Unless otherwise regulated in the following, this data will not be further processed by us.

 

Contact us

If you contact us by form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

{If a web store is operated}

 

Data storage

We would like to point out that for the purpose of simplifying the shopping process and for the subsequent processing of the contract, the IP data of the connection owner are stored by the webshop operator within the framework of cookies, as well as name, address, telephone and credit card number. […] des Käufers.

In addition, the following data will also be stored by us for the purpose of processing the contract: Travel data. The data provided by you are necessary for the fulfillment of the contract or for the implementation of pre-contractual measures. Without this data, we can not conclude the contract with you. A data transfer to third parties does not take place, with the exception of the transmission of credit card data to the processing banking institutions / payment service providers for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us for delivery of the goods and to our tax advisor to fulfill our tax obligations.

After cancellation of the purchase process, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the retention period under tax law (7 years). 

The data name, address, purchased goods and date of purchase will also be stored until the expiry of product liability (10 years).  The data processing is based on the legal provisions of § 96 para 3 TKG and Art 6 para 1 lit a (consent) and / or lit b (necessary for the performance of the contract) of the DSGVO. 

{If personal cookies are used}

 

Cookies

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage.

We use cookies to make our offer user-friendly. Some cookies remain stored on your terminal device until you delete them. They allow us to recognize your browser on your next visit.

If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

When disabling cookies, the functionality of our website may be limited.

{When using web analytics tools such as Google Analytics, eTracker, etc.}

 

Web analytics

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc, 1600 Amphitheatre Prkway, Mountain View, CA 94.043 USA ("Google").

Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States (for more information, see 7.).

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

In view of the discussion about the use of analysis tools with complete IP addresses, we would like to point out that this website uses Google Analytics with the extension "_anonymizeIp()" and therefore IP addresses are only processed in a shortened or anonymized form in order to exclude direct personal references.

Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. THE COLLECTION AND STORAGE OF DATA CAN BE OBJECTED TO AT ANY TIME WITH EFFECT FOR THE FUTURE.

 

Matomo (formerly Piwik)

This website uses the open source web analytics service Matomo. Matomo uses so-called "cookies". These are text files that are stored on your computer and allow an analysis of your use of the website. For this purpose, the information generated by the cookie about the use of this website is stored on our server. The IP address is anonymized before storage. Matomo cookies remain on your terminal device until you delete them.

The storage of Matomo cookies is based on Art. 6 para. 1 f) DSGVO.

The website operator has a legitimate interest in the anonymized analysis of user behavior in order to optimize both its web offering and its advertising. The information generated by the cookie about the use of this website will not be passed on to third parties. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

If you do not agree to the storage and use of your data, you can deactivate the storage and use here. In this case, an opt-out cookie will be stored in your browser, which prevents Matomo from storing usage data. If you delete your cookies, this will have the effect that the Matomo opt-out cookie will also be deleted. The opt-out must be reactivated when you visit our site again. More info at: https://matomo.org/docs/privacy/

Cookies are used for this purpose, which enable an analysis of the use of the website by your users. The information thus generated is transferred to the provider's server and stored there.

You can prevent this by setting your browser so that no cookies are stored.

We have concluded a corresponding contract with the provider for order data processing.

{Use of IP addresses based on the legal basis "legitimate interest"; in this case, pseudonymization is recommended:} Your IP address is recorded, but immediately pseudonymized (e.g. by deleting the last 8 bits)}. This means that only a rough localization is possible.

{For non-European providers:} The relationship with the web analytics provider is based on ... [standard contractual clauses/a European Commission adequacy decision (e.g. in the case of the USA: "Privacy Shield")].

The data processing is based on the legal provisions of § 96 para 3 TKG and Art 6 para 1 lit a (consent) and/or f (legitimate interest) of the DSGVO.

Our concern in terms of the DSGVO (legitimate interest) is the improvement of our offer and our web presence. Since the privacy of our users is important to us, the user data is pseudonymized [pseudonymization is recommended for the legal reason "legitimate interest"; this must be clarified with the web analytics service].

User data will be kept for a period of 1 year, unless otherwise agreed. 

 

Newsletter

You have the possibility to subscribe to our newsletter via our website. For this we need your e-mail address and your declaration that you agree to receive the newsletter.

In order to provide you with targeted information, we also collect and process voluntarily provided information on areas of interest, birthday and postal code, name and address.

Once you have signed up for the newsletter, we will send you a confirmation email with a link to confirm your subscription.

You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: hotel@rufi.at. We will then immediately delete your data in connection with the newsletter dispatch. This cancellation does not affect the lawfulness of the processing carried out on the basis of the consent until the cancellation.

 

Your rights

With regard to your data stored by us, you are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can complain to us hotel@rufi.at or the data protection authority.

 

You can reach us at the following contact details:

Rufis Gastro GmbH, Fischnalerstraße 28, 6020 Innsbruck,

hotel@rufi.at, Phone.+43 512 275730

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